Position title
Dispatcher
Description

Street Fleet is one of the largest on-demand couriers in the Twin Cities with over 300 delivery drivers. Our company provides the highest levels of customer service in the transportation industry. If you are looking for an exciting, fast-paced career opportunity, give us a call today!

The Dispatcher is responsible for planning, scheduling and managing our local delivery drivers. Dispatch deliveries and respond to issues that arise during the day. Communicate with customers and drivers with updates on deliveries when needed. Provide exceptional customer service with every interaction throughout the day.

Responsibilities
  • Provide strong customer service support by positively resolving all customer issues
  • Dispatch all deliveries and drivers in your assigned region as part of a team of dispatchers
  • Continuous coaching new drivers as part of their on-the-job training, providing ongoing instruction and guidance
  • Plan and adjust dispatch changes, assist with routing directions and clearly communicate special instruction requirements
  • Assist drivers in the timely delivery of individual orders
Qualifications
  • 1 year of local, same-day courier dispatching experience
  • Extensive knowledge of the Twin Cities Metro geographic area
  • Strong communication skills and excellent people skills -- must be able to work with a diverse team of drivers
  • Can work under pressure, while practicing good communication and decision making skills via phone, email, messaging and order notations
  • Quick thinking, flexible and adaptable
  • Multi-tasking in a fast-pace environment -- must have the ability to accurately keep track of several details and efficiently complete multiple tasks at once.
  • Basic computer skills (MS Word, Outlook, Excel)
Job Benefits
  • Health
  • Dental
  • Life
  • PTO
  • 401k
  • Tuition Reimbursement
Employment Type
Full-time
Date posted
October 29, 2020
Close modal window

Position: Dispatcher

Thank you for submitting your application. We will contact you shortly!